Overview
At Let Love Bee, we want you to love every item you purchase from our online store. Due to the unique nature of our clothing items, all sales and purchases are considered final. To ensure your complete satisfaction, we recommend carefully measuring each clothing item before making a purchase. Detailed sizing information is provided on our website to assist you in selecting the right fit.
In the unlikely event that you receive a defective or damaged item, please contact our customer service within 14 days of receiving your order. We will gladly assist you in resolving the issue. Let Love Bee is committed to providing quality products, and we appreciate your understanding of our final sale policy. Thank you for choosing Let Love Bee—we appreciate your support!
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to 950 Eagles Landing Pkwy, #254, Stockbridge GA 30281.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping Returns
To return your product, you must get approval from us first. if you are approved, you should mail your product to 950 Eagles Landing Pkwy, #254, Stockbridge GA 30281.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at [email protected] for questions related to refunds and returns.